SHIPPING AND RETURNS

 

Shipping

We ship our parcels via Australia Post. Shipping costs will be calculated at the checkout. Tracking numbers will be sent to your email address. Please allow 2-7 business days for regular parcel post. Wild Wonder Design Co is not responsible for any missing or damaged parcels once it is received by Australia Post.

 

Refunds and Returns

Due to the custom nature of our products, we do not accept returns or refunds as a result of ‘change of mind’. It is the buyers responsibility to understand the product they are purchasing. Please carefully read our listing descriptions before purchasing from our store. 

If there is a major fault with a product, send us an email within 7 days of receiving your items and we would be happy to discuss your options. E.g. If you approved a design that included a spelling error and require a re-print.